FAQ

Commissions

Do you accept commissions for custom artwork?

Yes. I welcome commissions for all special requests, including portraits, scenes of homes, landscapes and other subjects. I can make one or multiple pieces to fit a home, office, building lobby or public space.

What is the process for commissioning a piece?

Contact me for a consultation on my contact page.

How long does it typically take to complete a commissioned work?

The time for completing a commission varies based upon the project, size and subject matter. I typically have a quick turnover time.

Can I request specific colors, sizes, or themes for a commissioned piece?

Yes. I consult with the client to discuss what they would like, the space where the painting will be placed, and size. This is based on my recommendations given my experience.

What are the payment terms for commissioned artwork?

The first payment of half the price of the work is due upon confirmation of moving ahead with the commission. A commissioned painting is unframed. I can work with the client on selecting a custom frame. Framing is available for an additional cost.

Corporate Orders

Do you accept orders from corporations looking to feature your work?

Yes I accept corporate clients. They can select from my existing work or order commissioned pieces to complement a space. My large pieces are well suited for corporate spaces such as atriums or lobbies.

What’s the process for placing a large or custom order for a corporate space?

Go to my contact page to schedule a meeting.

Can you create customized artwork for a specific corporate theme or space?

Yes. I create custom pieces and work with my clients to understand their inspiration for a particular space, taking into account lighting, purpose of an area and what is appropriate to fit the environment. I work with designers and corporate staff to complete the project.

Do you offer discounts for bulk corporate orders?

Yes. Discounts are offered depending upon the size of the order.

How can I request a consultation for a corporate project?

Go to my contact page on my website to schedule a meeting for us to discuss details about your project.

Café & Restaurant Orders

Do you accept orders from cafés interested in featuring your work?

Yes. I have had my work featured in restaurants and cafes. If interested in featuring my work please contact me through my website contact page.

What’s the process for placing an order for a café?

Please go to the contact page on my website to set up a virtual meeting. I can provide a theme of work that fits the ambiance of your business.

Can you create customized artwork specifically for a café’s theme or ambiance?

I can provide a theme of work that fits the ambiance of your business.

Do you offer rental or leasing options for cafés?

I do not offer rental or leasing of my work.

How can I request a consultation for a café project?

Please go to the contact page on my website to set up a virtual meeting. I can provide a theme of work that fits the ambiance of your business.

Purchasing & Ordering

How can I purchase one of your paintings online?

My paintings are available to purchase on my website. Click on Shop in the menu bar at the top of the page and find the painting of your choice. All major credit cards accepted. For assistance or questions please go to my website contact page.

Are all of your paintings available for purchase online

Yes! Click Portfolio on the menu bar of my website to view my paintings for purchase.
For custom orders please go to my website contact page to set up a virtual meeting to discuss your ideas.

Can I place an order if I’m located outside of the United States?

Yes! You can place an order on my website if you are located outside of the United States.

What payment methods do you accept?

We accept all major credit cards

Do you offer payment plans for purchasing artwork?

Yes. I offer payment plans for the artwork. The artwork is shipped to you once all payment is received.

Shipping & Delivery

What are your shipping options for domestic and international orders?

Shipping is done through local shipping companies where the work is purchased, FedEX, UPS, and other major shipping companies. Shipping and handling fees vary based upon the size, weight of the painting and shipping distance of shipping location. The flat rate for shipping and insurance is the cost the customer pays in addition to the price of the item and sales tax. These fees cover the cost of fulfilling an order, which includes packaging of the painting, shipping and handling.

How long does it take to process and ship an order?

After the purchase is done online, shipping takes about a week for paintings shipped in the same region or location. It can take 2 to 3 weeks depending on the country location of the painting and shipping address. In some cases the purchaser can carry the painting with them from a gallery. Works purchased at an art exhibit are shipped after the exhibit end date.

Do you provide shipping insurance for the artwork?

Yes. I provide shipping insurance.

Can I pick up my artwork in person if I’m in New York?

Depending on the location, and provided that the painting is on site, you can pick up a painting by appointment at my studio in New York or in Cortona, Italy.

Do you ship to Italy or other countries in Europe?

Yes! I ship to other countries in Europe, Asia and the U.S.

How is the artwork packaged to ensure it arrives safely?

The artwork is packaged with care in layers of protection and in shipping box. Unframed work is shipped in tubes on request.

What should I do if my artwork arrives damaged?

Take several photos immediately when it arrives to document the state of the packaging and any damage of the painting and send them to me right away via my contact page on my website to determine the

Do you provide tracking information for shipped orders?

Yes I can provide tracking information as soon as the shipping company provides it to me.

Returns & Exchanges

What is your return policy?

All sales are final.

Can I exchange a painting if it doesn’t fit my space or decor?

There are no exchanges. Please set up a meeting or email me prior to purchase to discuss the space and decor if you have questions or concerns.

Are returns or exchanges allowed on commissioned artwork?

No. Exchanges or returns are not allowed on commissioned work.

How do I initiate a return or exchange?

All sales are final.

Will I receive a full refund if I return the artwork?

No. All sales are final.

Framing

Do your paintings come framed?

Yes. They are framed in the existing gallery frame at the listed price in the current condition at purchase. With the purchase of a painting I can offer custom framing at an additional fee.

Can I request custom framing for an additional fee?

Yes! With the purchase of a painting I can offer custom framing at an additional fee.

What type of framing options do you offer?

Paintings are framed in the existing gallery frame at the listed price in the current condition at purchase. With the purchase of a painting I can offer custom framing at an additional fee.

Watercolor paintings sized 38 inches and smaller have a white matte and existing gallery frame.
Larger watercolor paintings sized above 38” inches and larger, and all oil and acrylic paintings, of all sizes, come framed unmatted in the existing gallery frame.

Is it possible to purchase the painting without a frame?

Yes! You can purchase a painting without the frame at the listed price of the painting on my website.

Can you recommend framing shops or services if I want to frame the painting myself?

No. I do not recommend shops for framing services.

Gallery Representation

Which galleries currently feature your work?

Galleria Nazionale Cortona, Italy
Cortona Info Point, Cortona Italy
My Cortona Art Studio, Cortona, Italy
Studio34 LIC, Long Island City, NY
Islip Art Gallery, Islip, NY
COPENY Gallery in landmark Pfizer Building, Brooklyn, NY

Can your work be seen in person without scheduling an appointment?

Yes. You can see my art in person at the following locations without scheduling an appointment.

NYC Faces Paintings are on display at the Pfizer Building in Williamsburg at 630 Flushing Avenue, on the Second Floor, Brooklyn, NY 11206. My large New York City Faces on display in a large public space, where you can view the work on your own. (To arrange a private tour of the work, please go to my contact page on my website and I can have the curator meet you there.)

Colorful Creations still life paintings are at the Islip Arts Council Gallery in Islip, Long Island. Parking is easy and free. Check the Islip center website for hours. Purchasing my artwork from the Islip Art Center helps to support the arts as a portion of the sale goes to the Arts Center.

Italian Landscapes and paintings in and around Cortona, are for sale at Galleria Nazionale, in Cortona, Italy.
My smaller pieces, which are easy to carry with you, are at the Information Center in Cortona, Cortona info point.

Please feel free to contact me for a studio visit. It can be on zoom or in person, and also visit my website.

Are there opportunities to view your work in person in other locations besides New York and Italy?

We can set up a virtual meeting based on your location.

How can other galleries get in touch with you to feature your work?

Yes. Please contact me through my website contact page or my publicist Content in Context, MaryAnn Busso, matsjvb93@gmail.com

Do you have upcoming exhibitions or gallery shows?

Please see my Events page on my website for upcoming exhibitions and gallery shows.

Are you open to collaborating with new galleries or exhibition spaces?

Yes. I am open to collaborating with new galleries or exhibition spaces. Please contact me through my website contact page or my publicist Content in Context, MaryAnn Busso, matsjvb93@gmail.com

Press & Media Inquiries

How can I request an interview or feature with you?

Please email my publicist Content in Context, MaryAnn Busso, matsjvb93@gmail.com or reach out to me on my website contact page.

Do you have a press kit available for download?

Yes. Please see the link here which is also on my website.

Can I use images of your artwork in articles or media features?

Yes, with my permission.

Who should I contact for press or media inquiries?

My publicist Content in Context, MaryAnn Busso, matsjvb93@gmail.com or reach out to me on my website contact page.

Are you open to participating in art-related podcasts or video features?